Cancellation Policy – JhilmilFootwearAt JhilmilFootwear, we strive to provide you with a smooth and satisfying shopping experience. We understand that sometimes plans change, and you may need to cancel an order. Please read our cancellation policy carefully:1. Order Cancellation Before ShippingYou can cancel your order within 24 hours of placing it, provided it hasn’t been shipped yet.To cancel your order, please contact our customer support team immediately via email at Jhilmilfootwear@gmail.com or WhatsApp us at +919812057551 with your order details.If the order is successfully canceled before shipping, you will receive a 100% refund, which will be credited to your original mode of payment within 5–7 business days.2. Cancellation After ShippingOnce your order has been shipped, it cannot be canceled.You may still choose to reject the delivery. In such cases, a small shipping and handling fee may be deducted from your refund.3. Prepaid OrdersIf your prepaid order is canceled before shipping, the full amount will be refunded.For prepaid orders canceled after shipping, the refund will be processed after the product is returned to our warehouse, minus any applicable logistics charges.4. Non-Cancellable OrdersCustom-made, discounted, or limited-edition products may not be eligible for cancellation once the order is confirmed.5. How to Cancel an OrderEmail us at Jhilmilfootwear@gmail.com with your Order ID and reason for cancellation.Or call/WhatsApp our support team at +919812057551 (Mon–Sat, 10 AM – 6 PM).We are committed to providing quality footwear and exceptional service. If you have any issues or concerns, don’t hesitate to contact our support team—we’re here to help!
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